Korean-Arts is dedicated to
preserving the culture and the beauty of Korean art by spreading the word of its
unique character to peoples around the world. Previously known as the "Hermit
Kingdom" Korea has a long history of isolationism which has helped keep the
beauty of its native art from being appreciated by most of the world outside of
China and Japan. By offering the beauty of Korean art and extensive explanations
about its history and characteristics in English, we hope to promote its subtle
Korean-Arts began selling on the
web in 1999 and in order to reach a broader audience and propagate the beauty of
Korean art we closed our direct sales store in downtown Seoul in September 2002
and began selling exclusively on the web. Korean-Arts has offices in Seoul Korea
and business offices in Seattle in the US. Our multi-national staff hails from
both Korea and the US.
We at Korean-Arts strive to offer
the most beautiful selection of art from the finest artisans in Korea at the
lowest possible prices and with our guarantee of fast and safe delivery, and
backed by our outstanding reputation and proven record of superior customer
Below is a touching story which illustrates our
internal policy towards customer service. We treat every customer with respect
and strive to go the extra mile in every customer relation. Reprinted from: A
Cup of Chicken Soup for the Soul
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Everything I learned
about selling I learned in one afternoon from
my father, Walt, at his furniture store in New Era,
Michigan. I was 12 years old.
I was sweeping the
floor when an elderly woman entered the store.
I asked Dad if I could wait on her. "Sure," he
replied. "May I help you?"
"Yes, young man. I bought a sofa from your
store and the leg fell off.
I want to know when you're going to fix it."
"When did you purchase it, ma'am?"
"About 10 years ago."
I told my father that she thought we were
going to fix her old sofa
for free. He said to tell her we'd be there that
afternoon. After screwing on
the new leg, we left, and on the ride back Pop
bothering you, son?"
"You know that I want to go to college. If we drive around
fixing old sofas for free,
we'll go broke!" "You had to
learn how to do that repair job
anyway. Besides, you
missed the most important part. You didn't notice the store
tag when we flipped the couch
over. She bought it from Sears."
"You mean we did that
job for nothing and she's not even our
Dad looked me in the eye and said, "She is now."
Two days later she returned to our store and bought
several thou- sand dollars
worth of new furniture from me. When we delivered it,
she put a gallon jar filled with change, singles,
fives, tens, twenties,
fifties and hundreds on the kitchen
table. "Take what you need," she
said and left the room.
I've been selling for 30 years since that day. I
have had the highest closing
average in every organization I have
represented because I
treat every customer with respect.
Michael 7: Burcon